10 years of Customer Service-related experience and training. Highly motivated, responsible, self starter who is more than willing to go the extra mile to provide outstanding service. Excellent communication and organizational skills, with the ability to multi-task, and work well under pressure. Proficient in software systems including Windows, Office XP, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft PowerPoint, FTP Voyager, FrontPage, and various shipping programs.
SK& A Information Systems
Gathered and updated information to an online database while utilizing a computer-generated phone system. I routinely met hourly, daily and bi-weekly deadlines and quotas, as well as strict accuracy guidelines. Received in-depth training to ensure attention to detail as well as professional customer service standards.
Summit County Center for Relationship Therapy and Individual Growth
Responsibilities included clerical support (such as scheduling, payroll, filing, data entry, light bookkeeping, contracts, etc.). In charge of organizing groups, marketing plans, client services and tax preparation, among numerous other tasks.
Kaloyan Ivanov, Sr. Automotive Accessories Buyer, Amazon.com: 206-266-2788
Michael McMenamin, National Sales Manager, E.I. Dupont: 302-668-3733
Paul Bartman, Director of Purchasing, Olympic Brake: 425-738-7365
Terry Green, Merchandising Manager, Jensen Distribution: 509-624-1321
Chris Jahntz, National Sales Manager, MAT Industries: 847-634-5568
Red Rocks Community College, Lakewood, CO
Completed courses related to business administration
Phone 714-836-7667 Ext 0, Fax 714-836-3618
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