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Qualifications
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10 years of Customer Service-related experience and training. Highly motivated, responsible, self starter who is more than willing to go the extra mile to provide outstanding service. Excellent communication and organizational skills, with the ability to multi-task, and work well under pressure. Proficient in software systems including Windows, Office XP, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft PowerPoint, FTP Voyager, FrontPage, and various shipping programs.

Work History
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SK& A Information Systems
Gathered and updated information to an online database while utilizing a computer-generated phone system. I routinely met hourly, daily and bi-weekly deadlines and quotas, as well as strict accuracy guidelines. Received in-depth training to ensure attention to detail as well as professional customer service standards.

Summit County Center for Relationship Therapy and Individual Growth
Responsibilities included clerical support (such as scheduling, payroll, filing, data entry, light bookkeeping, contracts, etc.). In charge of organizing groups, marketing plans, client services and tax preparation, among numerous other tasks.

References
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  • Kaloyan Ivanov, Sr. Automotive Accessories Buyer, Amazon.com: 206-266-2788
  • Michael McMenamin, National Sales Manager, E.I. Dupont: 302-668-3733
  • Paul Bartman, Director of Purchasing, Olympic Brake: 425-738-7365
  • Terry Green, Merchandising Manager, Jensen Distribution: 509-624-1321
  • Chris Jahntz, National Sales Manager, MAT Industries: 847-634-5568

    Educationa
    Red Rocks Community College, Lakewood, CO
    Completed courses related to business administration

    Contact Informationa
    Phone 714-836-7667 Ext 0, Fax 714-836-3618
    E-mail: jill@pacificmarketing.net

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