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Qualifications
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Over 10 years in Customer Service for retail. Highly motivated, responsible, self starter who is capable of performing well under pressure. Excellent communication and organizational skills, also very creative. Proficient in software systems including, Windows, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, FTP Voyager, as well as programs for Apple, which include Adobe Photoshop, Adobe In Design, and Adobe Illustrator.

Work History
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Home Depot, Sign Artist
Solely responsible for the appearance of the store including signage for national and regional promotions, creating a fun, creative, and aesthetically pleasing atmosphere in the store than was easy to shop. Created original award-winning artwork, tailored to the needs of the store and its customers, which was recognized at the store-level, district-level, and regional-level. Responsible for creating signs and displays that increased sales over 1000% from the previous year, which placed the store in the top 10 stores nationwide. Also organized information for posters, memos, staff meeting, presentations, and files

Art Supply Warehouse, Customer Service, Sign Artist
Duties included customer service, coordinating with vendors, submitting orders in a busy retail environment, merchandising and maintaining aisles and award-winning end caps, keeping an accurate inventory of products in the store, leading sales and events, including customer workshops and charity auctions. Responsible for increasing sales through outstanding customer service, merchandising, and demonstrations to make the store #1 in sales for the Western half of the country.

References
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  • Ellen Duran, Customer Service Representative- Automotive, Old World: 847-559-2284
  • Manny Mayorquin, Purchasing, Allen’s Wholesale: 818-409-9145
  • Erika Real, Customer Service Rep., Denso: 310-513-8540
  • Wes Tom, Director of Purchasing, Levin’s Auto Supply: 916-381-8555

    Education
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    California State University, Long Beach (CSULB). Bachelors Degree in Studio Art, Emphasis in Illustration Dean's List, Honor Roll, and Honors Program

    Contact Information
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    Phone 714-836-7667 Ext 100, Fax 714-836-3618
    E-mail: jackier@pacificmarketing.net

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