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Bob Hays  |  Terry Turner   |  Rich Moccardine    |  Victoria Gerdes
Kim Berry  |  Jill Dudley  |  Jackie RogersIrv Cohen


Nine years of Customer Service-related experience and training, combined with over a year of experience in dealing strictly with accounts. Exercises excellent communication and organizational skills, and supremely competent in working with strict deadlines. Proficiently navigates Amazon.comís Vendor Central Web Portal, and is accustomed to working with various software systems including Windows, Office XP, Mac OSX, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, FTP Voyager, FrontPage, and various shipping programs.

Work History

Poorman-Douglas, Jr. Claims Administrator
Assisted claims administrator in preparation and processing of class-action lawsuits. Handled outgoing statements, response collations, data and document management. Also facilitated smooth communication with various class action participants, including various forms of interstate and inter-department communications.

Canfield Retirement Community
As a Certified Nurses assistant, I learned to respect others timelines, adapt to changing needs and to think Ďon my feetí. Adjusting priorities as situations unfolded was a crucial skill I learned quickly in this position. It was wonderful training for working as a member of a team; Iím proud to contribute this experience to my current work with Pacific Marketing.


Portland Community College, Portland, OR - Completed courses related to (medical) office administration

Contact Information

2001 E First Street, Suite 130
Santa Ana, CA 92705
Phone 714-836-7667 Ext 100, Fax 714-836-3618

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